Contact
Talk to a person who can actually help
Whether you are placing a young person at short notice, exploring a career with us, or raising a safeguarding concern, you will reach a named member of our team — not a call queue.
Emergency and out-of-hours support
Our on-call manager answers urgent placement, welfare and safeguarding calls 24 hours a day, every day of the year — including weekends and bank holidays. If a child is at immediate risk of harm, always call 999 first.
Direct contacts
Reach the right team first time
We publish direct routes into each part of the organisation so that professionals are never passed between departments.
Referrals and placements
Matching enquiries, availability and transition planning.
- Contact
- Placements Team
- Telephone
- 01695 372122
Mon–Fri, 8:30am – 6:00pm · responses within one working daySafeguarding
Concerns about a child, allegations against staff, LADO liaison.
- Contact
- Designated Safeguarding Lead
- Telephone
- 01695 372122
Monitored 24 hours a day, 365 days a yearCareers and recruitment
Vacancies, applications, qualifications and work experience.
- Contact
- People Team
- Telephone
- 01695 372122
Mon–Fri, 9:00am – 5:00pm
Head office
Our central team is based on Moss Lane in Ormskirk, West Lancashire. Visits are by appointment so that we can make sure the right people are available to meet you.
- AddressMoss Lane, Ormskirk, West Lancashire, L39 0EX
- Telephone01695 372122
- Email addressesGeneral enquiries: info@celestialcare.co.ukReferrals: referrals@celestialcare.co.ukRecruitment / applications: admin@celestialcare.co.uk
- Office hoursMonday to Friday, 9:00am – 5:30pm
Free on-street parking · 10 minutes from the M60
Get directionsPlacements
Ready to make a referral?
Our online referral form captures everything our matching panel needs, and every enquiry receives a response within one working day.