Who we are
Celestial Care Ltd, Moss Lane, Ormskirk, West Lancashire, L39 0EX, is the data controller for personal information collected through this website and through our care services.
Legal
Privacy Policy
This page is maintained by Celestial Care and explains how we handle personal information. Last reviewed: July 2026.
Information we collect
We collect the details you provide through our contact and referral forms, such as your name, organisation, email address, telephone number and the content of your enquiry. We also collect limited technical information such as your browser type and pages visited.
How we use your information
We use your information to respond to enquiries, assess and manage referrals, deliver and review care, recruit staff, and meet our legal and regulatory obligations, including those owed to placing local authorities and relevant regulatory bodies.
Lawful bases
Depending on the purpose, we rely on legitimate interests, the performance of a contract, compliance with a legal obligation, or, for special category data, the provision of health and social care and safeguarding of children.
Sharing your information
We may share information with placing authorities, health and education partners, regulators and, where required, the police. We do not sell personal data to third parties.
Retention
Records relating to children in our care are retained in line with statutory requirements. Enquiry and recruitment records are retained only as long as necessary for the purpose for which they were collected.
Your rights
You have the right to access, rectify, erase or restrict the processing of your personal data, and to object to processing or request data portability where applicable. Contact info@celestialcare.co.uk to exercise these rights. You may also complain to the Information Commissioner's Office.